Effective Date: [Insert Date]

Welcome to www.cosmiccrystals.in (“Cosmic Crystals”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website. By accessing or using our website, you consent to the practices described here.

Information We Collect

Information You Provide Directly

We collect personal information you voluntarily provide when you:

  • Place an order (name, billing & shipping address, contact number, email)
  • Create or update your account
  • Communicate with customer support
  • Submit reviews or other content

This may include purchase details and any messages or feedback you send us.

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device & browser information (IP address, browser type, device type)
  • Usage details (pages viewed, search history, referral source)
  • Cookies and similar technologies for performance and analytics

How We Use Your Information

We may use your personal information to:

  • Process orders, payments, and deliveries
  • Communicate order confirmations, updates, and customer service
  • Send marketing communications (with your consent)
  • Improve our website, products, and services
  • Detect fraud and protect legal rights

Sharing Your Information

We may share your information with:

  • Service Providers — such as payment gateways, delivery partners, hosting providers, and analytics services
  • Advertising partners — when permitted by your preferences and applicable law
  • Legal Authorities, if required by law or to protect our rights

We do not sell or rent your personal information to third parties for their own marketing.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality (shopping cart, login sessions)
  • Improve site performance and analytics
  • Personalize your experience

You can manage cookie preferences in your browser, but this may affect site features.

Security of Your Data

We implement reasonable technical and organizational security measures to:

  • Protect personal data from unauthorized access, disclosure, or misuse
  • Secure payment data with trusted third-party processing (we do not store payment card details)

However, no system is completely secure; please safeguard your login credentials.

Your Rights & Choices

You can:

  • View, update or correct your personal information
  • Opt out of promotional communications
  • Manage cookie preferences
  • Request deletion of your personal data (subject to legal retention obligations)

Contact us for any such requests.

Children’s Privacy

Our website is not intended for individuals under 18 years. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy at any time. The Effective Date will be updated accordingly. Continued use of the site constitutes acceptance of the revised policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Cosmic Crystals
Website: www.cosmiccrystals.in
Email: [Insert Official Support Email]
Address: [Insert Company Address]